Privacy and Terms

Privacy Policy

At Crystal Blues, your privacy and the security of your data are important to us. By using our website and making a purchase, you agree to the following terms. We collect personal information, including your name, email, phone number, shipping address, and payment details to process and fulfill orders. We also collect data on your website usage, such as browsing activity and IP address, to enhance your shopping experience and improve our services. Your personal information is encrypted and protected by secure technology. We do not sell or rent your personal details to third parties, but may share them with trusted service providers who assist in payment processing and delivery.

We may use cookies to remember your preferences and track site performance. You have the right to access, correct, or delete your personal data at any time by contacting us at info@crystalblues.com. If you do not agree with these terms, please do not use our website or make a purchase.

Terms & Conditions

When you place an order, you are making an offer to purchase goods that are subject to our terms. All orders are processed based on availability and confirmation of pricing. While we aim for accurate product information, we cannot guarantee all details are fully correct. We accept various payment methods, and you agree to provide accurate payment information at checkout. Orders within Lahore are delivered the next day, while orders outside Lahore typically arrive within 3-5 business days. We charge 199 PKR for shipping, both in Lahore and for other locations.

Returns & Exchanges

We accept returns within 7 days of receipt if items are unused and in their original packaging. For more details, please refer to our Return & Exchange Policy.

Limitation of Liability

We are not liable for any damages or losses resulting from using our website or products, and our liability is limited to the amount paid for the product.

Governing Law

These terms are governed by the laws of Pakistan, and any disputes will be resolved in the jurisdiction of Pakistani courts.

Contact Information

For any questions or concerns, please contact us at info@crystalblues.com or call 03021045296.