FAQs

1. What products do you offer?

At Crystal Blues, we offer a wide variety of stylish accessories, including sunglasses, jewelry, handbags, ladies' mobile covers, and much more! We strive to bring you trendy and affordable fashion items that elevate your everyday look.

2. How do I place an order?

Simply browse through our store, select the products you’d like to purchase, and add them to your cart. When you're ready, proceed to checkout and enter your shipping information. We'll take care of the rest!

3. Do you offer international shipping?

Currently, we focus on delivering within Pakistan, but we are working on expanding our reach. Stay tuned for updates on international shipping!

4. How long will it take for my order to arrive?

We pride ourselves on fast delivery!

• If you're in Lahore, your order will arrive the next day.
• For other locations, please expect delivery within 3-5 working days, depending on your location.

5. What payment methods do you accept?

We accept a variety of secure payment options, including bank transfers, and cash on delivery. Choose what works best for you at checkout.

6. How can I track my order?

Once your order has been shipped, we will send you a tracking number via email so you can easily track your package.

7. What is your return/exchange policy?

We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a 7-day return/exchange policy. Just make sure the item is unused and in its original packaging. For more details, please refer to our Return & Exchange Policy page.

8. Do you offer gift wrapping?

Yes! We provide premium packaging for all orders, and if you're sending a gift, let us know, and we’ll make it extra special!

9. Can I cancel my order?

If you need to cancel your order, please contact us within 24 hours of placing the order, and we’ll do our best to accommodate your request. After this period, we may have already processed and shipped your order.

10. How can I contact customer service?

If you have any questions or need assistance, you can reach our customer service team by email at infocrystalblues@gmail.com or via our Contact Us page.